Please note that a deposit of 100 PLN is pre-authorised on the credit card at the check-in. The deposit cannot be paid in cash.

Smoking is not allowed in the apartments, on balconies and in the common areas.

Please note that in the case of a non-refundable reservation, you will be provided with the personalised link which is necessary to make the secured payment for the reservation with a credit card.

Please note that the credit used for booking must contain the guest name to be presented at reception upon the client's arrival. If the credit card used for reservation is not presented, the Platinum Residence will request an alternative credit card for payment. Cards belonging to third parties, payment cards, debit cards and virtual cards (without the physical presence) will not be accepted.

チェックインの際、写真付きの身分証明書とクレジットカードの提示が必要となります。特別リクエストは確約ではなく、チェックイン時の状況により利用できない場合があり、また追加料金が必要となる可能性があります。

料金前払いの予約で領収書が必要な場合は、予約時の「お問い合わせ」欄に領収書を希望する旨と会社情報をご記入ください。