My husband and I have stayed here last year and returned once again as it's our Go To hotel in Douglas - it is very well located on the seafront, has exceptional cleanliness standards and although officially rated a 4 star hotel, there are touches which elevate the client experience to another notch upwards such as the inclusion of slippers in your room, super fluffy white towels including Face Cloths/Towels(!) and a generous and complimentary mini bar. However, on this visit we met Peter who is one of the Managers and whose customer service is just amazing. Peter is very professional, patient, friendly, totally focused on making customers happy and feel at home, explaining all the services and offering ideas for places to eat and other activities and was a joy to interact with. What an asset to the hotel he is!

Alison イギリス

Impressed immediately on arrival. Very clean, reception welcoming and tidy. On going to our room we were taken back by the stunning views across the sea front, the room was very spacious and modern. The bed was large and comfy the bathroom was tidy and very well sized with a walk in shower and a large bath. Lots of complimentary drinks and snacks which were replenished daily. Breakfast was served quickly with great portion sizes and was very tasty.

Nicola イギリス

Fabulous location. Spotlessly clean, welcoming and helpful staff. Very accommodating

Dorothy イギリス

Amazing free minibar and excellent breakfast. Check in staff very friendly.

Rosie イギリス

Breakfast was a great choice, cheese, breads, fruits, cooked breakfasts. Gluten & vegetarian diets catered for! Juices, healthy shots. We enjoyed it

Nicola イギリス

Clean warm and comfortable In room snacks and drinks

Carol イギリス

Staff were really helpful and friendly, anything needed was well catered for. We were told the minibar was all complimentary for our stay with some cold drinks, water and some snacks which was a welcome treat after a days work. Breakfast was great too with some nice choices for a warm breakfast.

Arthur イギリス

The staff were so helpful, not just polite but very willing to make stay perfect.

Robson イギリス

Our whole stay was fabulous. Breakfast fantastic, room was unbelievable and staff very welcoming and helpful.

Edel アイルランド

The hotel was lovely. Room was large and spacious. The complimentary items in the room were great and the breakfasts were exceptional. We arrived late in the evening and they still were happy to provide dinner service which was delicious!

Helen イギリス