Elsinore Hotel does not have a lift and for this reason, we cannot accommodate people with walking or breathing difficulties. Furthermore, the hotel staff is happy to help with baggage if you are struggling with the stairs. We do not have or promise any facilities for disabled people. So if you struggle with stairs or you have any other breathing difficulty this will not be suitable for you.

Children and Extra Bed Policy:

One child under 12 years is charged £ 10.00 per night when using existing beds, this amount will be automatically charged from the card provided at the time of booking. A travel cot can be provided on request only.

No pets allowed (policy applies). Guide Dogs are accepted when the dog owner will provide us with a valid document that certifies that this is a Guide Dog. A copy of this certificate will be taken ( this is hotel records and it will help us prove that the dog is a guide dog in case other guests will make a complaint / some have strong pets allergies )

Please do not hesitate to contact us via Booking Com if you have any further inquiries about the property or about your reservation. We will do our best to provide all the information needed to make your stay the most enjoyable.

チェックインの際、写真付きの身分証明書とクレジットカードの提示が必要となります。特別リクエストは確約ではなく、チェックイン時の状況により利用できない場合があり、また追加料金が必要となる可能性があります。

18歳未満のゲストは、親または正式な保護者の同伴がある場合のみチェックインできます。