Reception opening hours:

- Sunday to Friday: 09:00 to 12:00 and 16:00 to 19:00.

- Saturday: 08:00 to 12:00 and 14:00 to 20:00.

Reception hours are subject to modifications. Please contact the residence before your arrival.

If you expect to arrive outside reception opening hours, please inform the property in advance. Contact details can be found on the booking confirmation.

Prices include : accommodation, bath linen (1 big towel + 1 small towel), bed linen, WiFi basic access (to 5 devices for navigate, reading e-mail and research), cleaning linen (kitchen towel + bath mat), cleaning kit, final cleaning (except for kitchen area and dishes), TV, all taxes and fees (except for the tourist tax).

Please note that free limited WiFi access is available for up to 5 devices. Unlimited WiFi access can also be requested with an extra charge.

For every length of stay, beds can be made upon arrival at an extra cost per person.

After booking, you may reserve the location of your accommodation by calling the residence. Location preferences are subject to availability and available at an additional cost.

For any invoice requests, please note that the name used will be the name stated on the reservation.

In case the total amount of the reservation is not paid in the timeframe set in the policies, the property reserves the right to cancel the reservation and apply cancellation fees.

Please note that any modification may incur a fee.

Credit card is the only accepted method of payment.

Please note the extra charge for guests bringing pets:

- EUR 11 per night or EUR 70 per week.

The ski resort will close on 16th April 2023

チェックインの際、写真付きの身分証明書とクレジットカードの提示が必要となります。特別リクエストは確約ではなく、チェックイン時の状況により利用できない場合があり、また追加料金が必要となる可能性があります。

到着予定時刻をRésidence Pierre & Vacances L'Ours Blancに事前に連絡してください。

ヘンパーティーやスタッグパーティー（男性または女性同士の独身最後のパーティー）などは禁止されています。

18歳未満のゲストは、親または正式な保護者の同伴がある場合のみチェックインできます。

到着時に、€ 200の損害補償用デポジットの支払いが必要となります。 クレジットカードでお支払いください。 デポジットは、チェックアウト後7日以内に返金されます。 デポジットは宿泊施設の点検後、問題がなければクレジットカードに全額返金されます。