Please contact Vacancéole after booking to get all the necessary information regarding your stay (reception opening hours, access to the property, contact details, additional services available, things to do in the area and other practical information).

If you plan to arrive outside reception opening hours please contact the property in advance by telephone to organise check-in. For any request related to an accommodation with disability access, please contact the property directly.

For stays from 1 to 6 nights, bed linen, towels and TV are provided. Bed linen and towels change is possible upon request and for an extra charge. End-of-stay cleaning is included in the rate, except for the kitchen area and dishes which must be cleaned by the guests. For stays of 7 nights or more, bed linen, towels and end-of-stay cleaning are not included in the rate but are available for an extra charge.

The city tax is due upon arrival and charged to guests aged 18 and older.

If guests don’t clean the kitchenette, extra fees will be charged on your credit card or deducted from the security deposit. Guests can benefit from preferential rates for ski passes and ski equipment. For more information, please contact the property directly.

Please note that 1 pet per accommodation is allowed for an extra fee of EUR 10 per day.

チェックインの際、写真付きの身分証明書とクレジットカードの提示が必要となります。特別リクエストは確約ではなく、チェックイン時の状況により利用できない場合があり、また追加料金が必要となる可能性があります。

到着予定時刻をVacancéole - Les Chalets de l'Isardに事前に連絡してください。

ヘンパーティーやスタッグパーティー（男性または女性同士の独身最後のパーティー）などは禁止されています。

静かにしてほしい時間帯：22:00:00～06:00:00

到着時に300.0EURのデポジットの支払いが必要です。客室に破損等がないことを確認した上でこの金額はチェックアウト時に全て返金されます。