Please note premium and à la carte drinks of more than 3 years old are not included in the all inclusive rates.

Please note that the full amount of the reservation must be paid upon check-in.

Please note that children from 12 years old are considered adults.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, you must provide a copy of the credit card, a copy of the passport, and signed copy of authorisation from the cardholder for the total cost of the reservation.

Please note the published rates for half board stays on 25 December include a mandatory fee for the gala lunch held on that day.

Please note the published rates for half board stays on 31 December include a mandatory fee for the gala dinner held on that evening.

Please note that when booking a rate where payment is due before arrival, the property will provide detailed payment instructions, for example a link to a secured payment platform.

This property cannot host stag or hen parties or similar parties.

チェックインの際、写真付きの身分証明書とクレジットカードの提示が必要となります。特別リクエストは確約ではなく、チェックイン時の状況により利用できない場合があり、また追加料金が必要となる可能性があります。

到着予定時刻をSandos Papagayoに事前に連絡してください。

料金前払いの予約で領収書が必要な場合は、予約時の「お問い合わせ」欄に領収書を希望する旨と会社情報をご記入ください。

ヘンパーティーやスタッグパーティー（男性または女性同士の独身最後のパーティー）などは禁止されています。

この宿泊施設は住宅街にあるため、大きな声や音を出さないようにご配慮ください。