Please note that the same credit/debit card that was used for booking needs to be presented upon arrival. If you are not the credit card holder, please contact Alqush Downtown Hotel in advance. If you are credit card holder and you are not able to have it with you during your stay at the hotel, please contact the hotel in advance.

Please note that a refundable amount of EUR 50 will be pre-authorized from your credit card for the use of the minibar.

When booking 4 rooms or more, different policies and additional supplements may apply.

When travelling with pets, please note that an extra charge of 20 EUR per pet, per night applies. Please note that a maximum of 1 pet is allowed. Please note that the property can only allow pets with a maximum weight of 10 kilos.

Guests under the age of 18 are not permitted unless the hotel receives written permission from their parent or legal guardian.

Parking is subject to availability due to limited spaces and reservation of parking space is required.

A temporary hold (pre-authorization) will be placed on a customer's credit card prior to arrival to ensure there are sufficient funds available (first night value) to guarantee the reservation. The hotel reserves the right to cancel the reservation in case the transaction is declined.

チェックインの際、写真付きの身分証明書とクレジットカードの提示が必要となります。特別リクエストは確約ではなく、チェックイン時の状況により利用できない場合があり、また追加料金が必要となる可能性があります。

出発予定日を繰り上げてチェックアウトする場合も、予約済みの宿泊料金合計を支払う必要があります。

駐車場はスペースに限りがあるため、ご利用は空き状況によります。

到着時に、€ 70の損害補償用デポジットの支払いが必要となります。 現金でお支払いください。 デポジットはチェックアウト時に返金されます。 デポジットは宿泊施設の点検後、問題がなければ現金にて全額返金されます。