Please note that Smartflats has no reception on-site. In order to check in, guests need to bring the access codes they receive from the accommodation by e-mail on their arrival day.

Guests have access to the Smartflats Lounge at ue du Marché au Charbon 9 - 1000 Brussels.

Cleaning costs are included in the price of the stay. However, please note that if the accommodation is left in an excessive state of dirtiness the property will charge an additional cleaning fee.

Please note that in case of damage, an extra fee will be charged. Please note that hosting a party, smoking and/or bringing pets is not allowed, otherwise an extra fee is charged for compensation.

Sofa Bed Policy: Please note that the sofa bed is only prepared when the maximum capacity of the flat or maximum capacity minus 1 person is reached. In other cases, the sofa bed is upon request when booking and at an extra cost of EUR 25 per stay.

We clean before and after your stay. In the meantime, this is your home. Take care of it. We do not change towels or sheets during your stay, unless your stay exceeds 5 nights.

You can request additional cleaning for an additional fee (18-54€ depending on the type of flat).

This is a non-smoking accommodation.

Parties/events are not permitted.

Guests should avoid making noise between 23:00 and 07:00.

Pets are not allowed in the property.

A lift is available in the building. We can therefore accept people with reduced mobility.

The residence is located in a central and lively nightlife area.

チェックインの際、写真付きの身分証明書とクレジットカードの提示が必要となります。特別リクエストは確約ではなく、チェックイン時の状況により利用できない場合があり、また追加料金が必要となる可能性があります。

到着予定時刻をSmartflats City - Manneken Pisに事前に連絡してください。

ヘンパーティーやスタッグパーティー（男性または女性同士の独身最後のパーティー）などは禁止されています。

静かにしてほしい時間帯：23:00:00～07:00:00

18歳未満のゲストは、親または正式な保護者の同伴がある場合のみチェックインできます。

€ 150の損害補償用デポジットの支払いが必要となります。 課金は、チェックイン日の日前に行われます。 クレジットカードでお支払いください。 デポジットは、チェックアウト後7日以内に返金されます。 デポジットは宿泊施設の点検後、問題がなければクレジットカードに全額返金されます。